Privacy Policy & Your Privacy Rights
Dermitàge is a licensee of the TRUSTe Web Privacy Seal Program. TRUSTe is an independent organization whose mission is to build users´ trust and confidence in the Internet by promoting the use of fair information practices. This Privacy Policy covers the Web site www.dermitage.com. Because Dermitàge wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
If you have questions or concerns regarding this Privacy Policy, you should first contact the Privacy Team at privacy@dermitage.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog_complaint.php TRUSTe will then serve as a liaison with us to resolve your concerns.
This is the Privacy Policy for the Web site of Dermitàge (www.dermitage.com).
This Privacy Policy is intended to inform you of our policies and practices regarding the collection, use and disclosure of any Personal Information and Anonymous Information you submit to us through our Web site.
Personal Information is information about you that it is personally identifiable to you like your name, address, email address, or phone number, as well as other non–public information that is associated with the foregoing.
Anonymous Information means information that is not associated with or linked to your Personal Information; Anonymous Information does not permit the identification of individual persons.
We collect, use, and disclose Personal Information and Anonymous Information as described in this Privacy Policy.
User Consent
By submitting Personal Information through our Web site, you agree to the terms of this Privacy Policy and you expressly consent to the processing of your Personal Information according to this Privacy Policy.
Your Personal Information may be processed by us in the country where it was collected as well as other countries (including the United States of America) where laws regarding processing of Personal Information may be less stringent than the laws in your country.
Information Collection and Use
As you navigate our Web site, certain information may also be collected passively, including your Internet protocol address, browser type, and operating system. We also use cookies and navigational data like Uniform Resource Locators (URL) to gather information regarding the date and time of your visit and the products and information for which you searched and viewed. This type of information is collected to make our Web site more useful to you.
We collect Personal Information that you submit to us voluntarily through our Web site. The types of Personal Information we collect are:
- When you order a product from us or sign up for a subscription, we will collect your name, shipping address, billing address, email address, telephone number, and credit card information.
- When you submit Personal Information through our Web site, we will collect any information you submit to us.
- When you contact us through Customer Care, we will collect any information you submit to us.
- When you contact us by sending us an email, we will collect your email address and any information contained in the email you send us.
If you do not want to receive marketing emails from us in the future, please let us know by entering your email address at our unsubscribe page. Note that despite your indicated preferences, we may send you administrative emails regarding our products, services, or notices of any updates to our Terms and Conditions or Privacy Policy.
We may receive Personal Information about you from other sources like telephone or fax or from companies that help us provide our services or deliver our products. We may add this information to the information we have already collected from you via our Web site in order to improve the products and services we provide.
We may create Anonymous Information records from Personal Information by excluding information (such as your name) that makes the information personally identifiable to you. We reserve the right to use and disclose this Anonymous Information in our discretion.
We sometimes may offer content (products or services) that is sponsored by or co–branded with identified third parties. By virtue of these relationships, the third parties may obtain Personal Information that visitors submit to the Web site to take advantage of the products or services. We have no control over these third parties´ use of this Personal Information. The Web site will notify you at the time of requesting Personal Information if these identified third parties will obtain such information.
Disclosures
We may disclose Personal Information to contractors or service providers that help us provide services to you or deliver products to you. For example, we will disclose your billing information to payment processors to process the transaction, we will disclose your shipping address to fulfillment and shipping contractors to deliver a product to you, and we may disclose your email address to email fulfillment contractors to send you emails from us.
We may share some or all of your Personal Information with our parent company, any subsidiaries, joint ventures, or other companies under a common control, in which case we will require these affiliates to honor this Privacy Policy.
If our company or our assets are acquired by another company, that company will possess the Personal Information collected by us and it will assume the rights and obligations regarding your Personal Information as described in this Privacy Policy.
We may disclose your Personal Information if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas judicial proceeding, court orders or warrants served on us; or (b) to protect and defend our rights or property or the rights or property of third parties.
From time to time, we make the email addresses of those who access our Web site or otherwise provide and email address to us available to other reputable organizations whose products or services we think you might find interesting. If you do not want us to share your email address with other companies or organizations, please let us know by calling customer care at 1 (800) 886–8805.
Persons who supply us with their telephone numbers may receive telephone contact from us with information regarding products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by entering your email at the unsubscribe page.
Persons who supply us with their telephone numbers may receive telephone contact from other reputable companies. You can, however, have your name put on our do–not–share list by calling customer care at 1 (800) 886–8805. Please provide us with your name and phone number. We will use reasonable efforts to remove your name from the list we share with other organizations.
We may disclose Personal Information to contractors, service providers or third party marketers that help us provide services, deliver products or advertisements to you.
If you would like to know (1) the categories of Personal Information that we disclosed in the prior calendar year to third parties about you for the purposes of the third party marketing and/or (2) the names and addresses of such third parties, please contact us at 1 (800) 886–8805.
Access
Upon request, we will provide you with access to transaction information (e.g., dates on which you made purchases, amounts and types of purchases) that we maintain about you, and contact information (e.g., name, address, phone number) that we maintain about you. You can access this information for the purpose of updating, changing or deleting personal information by contacting Customer Care at 1 (800) 886–8805.
Security
We have implemented reasonable security measures in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our Web site. However, no company, including Dermitàge, can fully eliminate security risks associated with Personal Information. We use the latest SSL encryption to protect your information.
Changes in this Privacy Statement
If we decide to change our Privacy Policy, we will post those changes to this Privacy Policy and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. If we make material changes to this Privacy Policy, we will notify you here, by email, or by means of a notice on our home page.